PRIVACY POLICY
Thank
you for using Jio Partner World! Your privacy is important to us. To better
protect your privacy, and to help ensure a rewarding experience for all users,
we provide this privacy policy.
1. Scope:
1.1. This Application
(hereinafter referred to as “Application”, “we”, “our”, “us”) is committed to
protecting and respecting your privacy.
1.2. This policy, together with
the terms and conditions of the Application (this “Privacy Policy”), outlines
Application’s privacy practices regarding the collection, use and safeguard of
your information through the Application and the services offered thereupon.
1.3. Your clicking of the “I
agree” button and submission of personal information or if you are a minor, the
submission of your personal information either by your parents (or your
guardian) or by you with the permission of your parents (or guardian) to the
Application will be deemed as your acceptance of this Privacy Policy.
2. Changes to the Privacy
Policy:
2.1. We are obligated to protect
your information in accordance with applicable laws, and regulations.
2.2. This Privacy Policy is
subject to modification based on changes in the business, legal and regulatory
requirements and will be updated online. We will make all efforts to
communicate any significant changes to this Privacy Policy to you. You are
encouraged to periodically visit this page to review the Privacy Policy and any
changes to it.
3. Third Party Services:
3.1. Please note that your
internet service provider, operating system provider, third party service providers
(including the applications pre-loaded on your devices (“Device”), social media
Applications and websites that you access using the Device, partners who
organize and hosts contests on the Application) may also collect, use and share
information about you and your usage. We cannot control how these third parties
collect, use, share or secure this information. For information about
third-party privacy practices, please consult their respective privacy
policies.
4. Personal Information we
collect:
4.1. Personal information is
defined as information that can be used to identify you and may include details
such as your name, age, gender, contact information and your interests as
personally identified in products and services. Insofar as sensitive personal
information is concerned, it will carry the meaning as may be defined by
applicable laws from time to time.
4.2. The following is the manner
in which we collect, use, share and retain personal information:
4.2.1. Collection
4.2.1.1. You agree that the
Application may collect such personal information, whenever relevant, to help
providing you with information and to complete any transaction or provide any
product or service you have requested or authorized. You also consent to the
collection of certain personal information in the course of your applying for
the products and/or services.
4.2.2. Usage
4.2.2.1. The Application seeks this
information either to (i) validate and process your
request for the services of the Application or information; (ii) to improve the
quality of the Application; (iii) to assist you to determine which services
best meet your needs; or (iv) to facilitate our internal business operations,
including the fulfilment of any legal and regulatory requirements; or (v) to
provide you with recommendation about services you may be interested in, based
on your use of the Application; or (vi) to provide you with marketing
communications and advertising that the Application believe may be of interest
of you.
4.2.3. Sharing
4.2.3.1. We may disclose personal
information to our affiliates when necessary to perform services on our behalf
or on your behalf, to provide display advertising and promotional services,
providing search results and links (including paid listings and links), providing
customer service etc.
4.2.3.2. We may also share personal
information with external organizations or individuals if we believe that
access, use, preservation or disclosure of the information is reasonably
necessary to:
(a) meet any applicable law,
regulation, legal process or enforceable governmental request;
(b) detect, prevent or
otherwise address fraud, security or technical issues;
(c) protect against harm to the
rights, property or safety of our customers or the public, as required or
permitted by law.
4.2.4. Retention
4.2.4.1. The information so
collected shall be retained only for a limited duration necessary to fulfil the
purposes outlined herein unless a longer retention period is required or
permitted by law and only for the purposes defined above. Once the purpose is
achieved, all personal information is deleted in a safe and secure mode.
5. Non-Personal
Information:
5.1. Non-personal information is
defined as any data that does not personally identify you and may include
unique system or hardware identifiers, system or application software, and
peripherals.
5.2. Any non-personal
information, when clubbed with personal information shall be treated as personal
information.
5.3. The following is the manner
in which we collect, use, share and retain non-personal information.
5.3.1. Collection:
5.3.1.1. You agree that the
Application may collect diagnostic, technical, usage related information, for
the usage purposes described below. This information, once collected, is
anonymized in a manner that does not personally identify you.
5.3.2. Usage:
5.3.2.1. The above-mentioned
information is gathered periodically to provide and improve the Application and
services therein, facilitate the provision of software updates, product support
and other services to you (if any) and to verify compliance with the terms of
this Privacy Policy.
5.3.3. Sharing:
5.3.3.1. To enable the Application
partners and third party developers to improve their software, hardware and
services designed for use with the Application, we may also provide any such
partner or third party developer with a subset of diagnostic information that
is relevant to that partner’s or developer’s software, hardware and/or
services, as long as the diagnostic information is in a form that does not
personally identify you.
5.3.4. Retention:
5.3.4.1. The information so
collected shall be retained only for a limited duration necessary to fulfill
the purposes outlined herein unless a longer retention period is required or
permitted by law and only for the purposes defined above. Once the purpose is
achieved, all information is deleted in a safe and secure mode.
6. Location Services:
6.1. The Application, its
licensees and agents, may access, collect and analyse
your usage of the Application and other information related to your location on
a regular basis including when the Application is not being used by you, through
Bluetooth and Wi-Fi signals and other technologies and data for the performance
of the services provided by the Application and to help improve the design, functionality, performance, and content of
the Application including but not limited to functionalities that support
assigning of orders and track order fulfillment status.
6.2. Except in cases where any
specific services requested by you require or involve personal identification,
the Application collects location data anonymously and in a form that does not
personally identify you. By using the Application, you agree and consent to
transmission, collection, maintenance, processing and use of your location data
and queries to provide and improve such services of the Application.
7. Cookies:
7.1. Information collected by
cookies and other technologies are treated as non-personal information.
However, to the extent that IP addresses or similar identifiers are considered
personal information by local law, we treat any information linked to such identifiers
as personal information. Similarly, to the extent that non-personal information
is combined with personal information, we will treat the combined information
as personal information.
8. Other Information the Application collects:
8.1. The Application also may
collect other information about you in ways that the Application describe to
you or otherwise with your consent. You can choose not to provide us with
certain types of information but doing so may affect your ability to avail and/or
use some services.
8.2. The features of the Application may allow you to
post content such as profile information, status update, comments, and other
content and/or information (“User Content”). The ownership over the User
Content created by you remains with you; however, by sharing User Content
through the Application, you agree to allow others to view and/or share your
User Content in accordance with this Privacy Policy.
9. Third Party Applications, Websites & Services:
9.1. The Application may include
links to other websites/applications or may display advertisements from third
parties and other content that links to third party websites. Such
websites/applications are governed by their respective privacy policies, which
are out of the Application’s control. Once you leave our servers, use of any
information you provide is governed by the privacy policy of the operator of
the website / application you are visiting. That policy may differ from that of
the Application. If you can't find the privacy policy of any of such websites
/application via a link from the website's homepage, you should contact the
relevant website /application directly for more information.
10. Limitation of Liability:
10.1. IN NO EVENT SHALL THE COMPANY AND/OR ITS
AFFILIATES, DIRECTORS, BOARD MEMBERS, OFFICERS, EMPLOYEES, AGENTS,
REPRESENTATIVES, CONSULTANTS AND CONTRACTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER
INCLUDING, WITHOUT LIMITATION, DAMAGES FOR OR IN RELATION TO THE PROVISION OF
OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION COLLECTED, PROCESSED AND
STORED, AND SERVICES OBTAINED THROUGH GENESIS, OR OTHERWISE ARISING OUT OF THE
USE OF, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE
POSSIBILITY OF DAMAGES.
10.2. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS
FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE
LIABILITY OF THE COMPANY AND/OR ITS AFFILIATES SHALL NOT EXCEED Rs. 5000/-.
11. Access, Correction and
Deletion:
11.1. The Application strives
hard to keep its records updated and accurate with your latest information. You
shall be responsible to ensure that the information or data you provide from
time to time is and shall be correct, current and updated and you have all the
rights, permissions and consents to provide such information or data.
11.2. You may note that deletion
of certain information or withdrawal of consent may lead to cancellation of
your access to the Application or your access to certain features and services
of the Application. Additionally, we may not be able to process your request of
correction, updating or deletion, in case the same is not supported by valid
documents or data retention is required by the applicable law or law
enforcement requests or under any judicial proceedings or it is extremely
difficult to implement (such as requests related to backup copies or if a new
system is required to process the request or change of technical design) or
risks the privacy of other users.
12. Queries and Complaints:
We are committed to protect
your personal information collected and processed by us and look forward to
your continued support for the same. In case of any feedback or concern
regarding protection of your personal information, or any privacy-related
feedback or concerns you may contact
Mrs. Radha Nair, Reliance Corporate IT Park, TC-22, Thane Belapur Road, Ghansoli, Navi Mumbai 400701 Email id: grievance.officer@jio.com