Thank you for using JioBusiness App, your privacy is important to us. To better protect your privacy, and to help ensure a rewarding experience for all users, we have this policy in place.

This Application (hereinafter referred to as “Application”, “we”, “our”, “us”) is committed to protecting and respecting your privacy.

This policy, together with the terms and conditions of the Application (this “Privacy Policy”), outlines Application’s privacy practices regarding the collection, use and safeguard of your information through the Application and the services offered thereupon.

By using the App or registering or signing up for the App and submission of personal information; or if you are a minor, the submission of your personal information either by your parents (or your guardian) or by you with the permission of your parents (or guardian) to the App will be deemed as your acceptance of this Privacy Policy.

The Terms are an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted) (“IT Act") and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Guidelines for Intermediaries and Digital Media Ethics Code) Rules, 2021, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of App. This electronic record is generated by a computer system and does not require any physical or digital signatures.

2.1. We are obligated to protect your information in accordance with applicable laws, and regulations.

2.2. This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be updated online. We will notify you whenever any change to the Privacy Policy is made. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.

3.1. Please note that your internet service provider, operating system provider, third party service providers (including the applications pre-loaded on your devices (“Device”), social media Applications and websites that you access using the Device, partners who organize and hosts contests on the Application) may also collect, use, and share information about you and your usage. We cannot control how these third parties collect, use, share or secure this information. For information about third-party privacy practices, please consult their respective privacy policies.

4.1. Personal information is defined as information that can be used to identify you and may include details such as your name, age, gender, contact information and your interests as personally identified in products and services. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time.

4.2. The following is the manner in which we collect, use, share and retain personal information:

4.2.1.1. You agree that the Application may collect such personal information, whenever relevant, to help providing you with information and to complete any transaction or provide any product or service you have requested or authorized. You also consent to the collection of certain personal information in the course of your applying for the products and/or services.

4.2.2.1. The Application seeks this information either to (i) validate and process your request for the services of the Application or information; (ii) to improve the quality of the Application; (iii) to assist you to determine which services best meet your needs; or (iv) to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements; or (v) to provide you with recommendation about services you may be interested in, based on your use of the Application; or (vi) to provide you with marketing communications and advertising that the Application believe may be of interest of you.

4.2.3.1. We may disclose personal information to our affiliates when necessary to perform services on our behalf or on your behalf, to provide display advertising and promotional services, providing search results and links (including paid listings and links), providing customer service etc.

4.2.3.2. We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:

(a) meet any applicable law, regulation, legal process or enforceable governmental request;

(c) protect against harm to the rights, property or safety of our customers or the public, as required or permitted by law.

4.2.4.1. The information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all personal information is deleted in a safe and secure mode.

5.1. Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.

5.2. Any non-personal information, when clubbed with personal information shall be treated as personal information.

5.3. The following is the manner in which we collect, use, share and retain non-personal information.

5.3.1.1. You agree that the Application may collect diagnostic, technical, usage related information, for the usage purposes described below. This information, once collected, is anonymized in a manner that does not personally identify you.

5.3.2.1. The above-mentioned information is gathered periodically to provide and improve the Application and services therein, facilitate the provision of software updates, product support and other services to you (if any) and to verify compliance with the terms of this Privacy Policy.

5.3.3.1. To enable the Application partners and third-party developers to improve their software, hardware and services designed for use with the Application, we may also provide any such partner or third-party developer with a subset of diagnostic information that is relevant to that partner’s or developer’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify you.

5.3.4.1. The information so collected shall be retained only for a limited duration necessary to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all information is deleted in a safe and secure mode.

6.1. The Application, its licensees and agents, may access, collect and analyse your usage of the Application and other information related to your location on a regular basis including when the Application is not being used by you, through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Application and to help improve the design, functionality, performance, and content of the Application including but not limited to functionalities that support assigning of orders and track order fulfillment status.

6.2. Except in cases where any specific services requested by you require or involve personal identification, the Application collects location data anonymously and in a form that does not personally identify you. By using the Application, you agree and consent to transmission, collection, maintenance, processing and use of your location data and queries to provide and improve such services of the Application.

7.1. Information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we will treat the combined information as personal information.

8.1. The Application also may collect other information about you in ways that the Application describe to you or otherwise with your consent. You can choose not to provide us with certain types of information but doing so may affect your ability to avail and/ or use some services.

8.2. The features of the Application may allow you to post content such as profile information, status update, comments, and other content and/ or information (“User Content”). The ownership over the User Content created by you remains with you; however, by sharing User Content through the Application, you agree to allow others to view and/ or share your User Content in accordance with this Privacy Policy.

9.1. The Application may include links to other websites/ applications or may display advertisements from third parties and other content that links to third party websites. Such websites/ applications are governed by their respective privacy policies, which are out of the Application’s control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website/ application you are visiting. That policy may differ from that of the Application. If you can't find the privacy policy of any of such websites/application via a link from the website's homepage, you should contact the relevant website/application directly for more information.

11.1. The Application strives hard to keep its records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current, and updated and you have all the rights, permissions, and consents to provide such information or data.

11.2. You may note that deletion of certain information or withdrawal of consent may lead to cancellation of your access to the Application or your access to certain features and services of the Application. Additionally, we may not be able to process your request of correction, updating or deletion, in case the same is not supported by valid documents or data retention is required by the applicable law or law enforcement requests or under any judicial proceedings or it is extremely difficult to implement (such as requests related to backup copies or if a new system is required to process the request or change of technical design) or risks the privacy of other users.

We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, or any privacy-related feedback or concerns you may contact